Has Hall Screenprints been impacted by coronavirus COVID-19?
Not directly. None of the owners or staff have any known contact with COVID-19 cases. (Last updated 04th October 2020.)
Indirectly, our customers have been heavily affected. Many schools and sporting clubs across the country are cancelling or postponing sporting events and so they don’t need our ribbons or pennants at this time. Other schools and sporting clubs are able to continue, so we’re open and continuing to support our customers with all products and filling all orders.
What are you doing to manage coronavirus COVID-19?
We started practicing social distancing on Sunday the 15th of March 2020 when there were less than 300 confirmed cases in Australia and well before official guidelines required it, so we minimised the risk of bringing COVID-19 to Hall Screenprints. Since then we’ve been following all guidelines, at work and at home.
We don’t have a retail shopfront, and have very few visitors. Deliveries are not frequent, and usually come by post or courier. We believe the time in transport greatly reduces the risk of us contracting COVD-19 from our supplies and materials.
Additionally, Australia Post and couriers are practicing no-contact deliveries, further reducing risk.
Is it safe to order from Hall Screenprints?
We believe so. (Otherwise we would not send them to you!) The precautions noted above lead us to believe we are not carrying COVID-19.
All of our products are baked in a tunnel dryer before despatch. While certainly not a medical-grade disinfection, it is likely that this would greatly reduce the viability of any viruses present on the products.
Additionally, products on the website will be delivered from Brisbane by Australia Post or courier. For most parts of the country, this will take 2 days or more. This time reduces the viability of any stray virus particles (even though we believe we are not carrying COVID-19) so we believe any risk to be small.
An important note about delivery delays
Due to the coronavirus, delivery times are sometimes longer than normal. Australia Post has temporarily suspended the next day guarantee for Express Post parcels, and couriers have also adjusted their delivery timeframes.
Note that the Australia Post computer system is still providing standard estimates for delivery time – actual delivery times are often longer. this can depend on your location.
Many items are still arriving within usual timeframes, and we always despatch as quickly as possible, but please be aware that extra delivery time may be required.