Shipping and Returns

Shipping Policy

Hall Screenprints nearly always ships your order on the day of receipt.  However, as noted in product listings, 1 business day handling is sometimes required - perhaps you managed to catch us just when stocks are low!

We also have a flexible and responsive shipping policy, aimed at getting your order to you quickly and cheaply.  Costs for shipping are calculated and displayed during checkout. 

Unless arranged otherwise:

  • Orders up to 150 ribbons are always sent in an Australia Post envelope.  Delivery from Brisbane to all parts of Australia depends on Australia Post's timeframes, usually 3 to 4 business days.  No tracking is available for orders sent in envelopes.
  • Orders above 150 ribbons and for other products are sent either via Australia Post or by selected couriers, depending on cost.  If sent by courier, Couriers Please is nearly always used.
  • If Express Post is selected during checkout, we will always use Australia Post Express Post.
  • We are focused on choosing the best method for you - please contact us or include a note in your order if you would like us to use a particular service.

Returns Policy

In the extremely unlikely event that you are not satisfied with your order, please contact us as soon as possible.  We will make every effort to make sure you are 100% satisfied.

For the sake of presenting a complete returns policy, our formal return conditions are:

  • Returns accepted within 60 days.
  • If order must be returned, return postage is at buyer's expense.
  • Replacement or refund at buyer's choice, not including return postage.